Remota Service Terms of Use

The Remota Service Terms of Use establish the rules commonly applicable to the use of the Remota Service operated by Fast Accounting Co., Ltd. (hereinafter referred to as “the Company”).

Article 1 (Definitions)

Unless otherwise defined below, the terms used in these Terms shall be as defined in the Fast Accounting Service Basic Terms of Use and the Robota Service Terms of Use.

  1. “Remota Service” refers to the web-based service operated by the Company that provides the functionalities defined in Article 3, Paragraph 1.
  2. “Remota Terms” refer to these Terms (as posted on the Company’s website and updated from time to time, with the updated version applying after any such update) and any other rules established by the Company related to the Remota Service, which are individually notified to Users or published on the Company’s website.

Article 2 (Application of Terms)

The use of the Remota Service is subject to the Fast Accounting Service Basic Terms of Use, the Robota Service Terms of Use, and these Remota Terms.

Article 3 (Purpose and Scope of Service)

  1. The Remota Service is a web-based service designed to provide an interface for Users to utilize Robota and includes the following core functionalities. Users may utilize all or part of these functionalities based on their individual contracts:
  2. Receipt of form data and its integration with Robota
  3. Editing of response data processed by Robota
  4. External integration of created data
  5. Workflow functionality
  6. The Company shall provide the applicant with reference materials, including functional descriptions of the Remota Service. However, the Company does not guarantee the suitability or usefulness of the Service for any particular purpose.

Article 4 (System Environment Setup)

  1. After a valid individual contract for the Remota Service has been concluded between the Company and the User, the Company shall complete the initial setup (enabling the User to connect to the Remota Service) on both the production environment server and the development environment server by the service start date specified in the individual contract.
  2. Users shall confirm that the initial setup has been completed and notify the Company using the prescribed form. If five (5) business days have elapsed since the setup completion or the service start date, whichever comes first, the User shall be deemed to have started using the Service.

Article 5 (User Data Storage and Usage)

  1. Unless an optional storage period is explicitly guaranteed in the individual contract, the Company does not guarantee the storage of any data entered or uploaded by the User into the Remota Service (hereinafter referred to as “Input Data”). Users shall back up their Input Data at their own responsibility using their accounting systems or other platforms.
  2. The Company may use User operation logs and Input Data for service improvement, provided that measures are taken to ensure that such data cannot be identified by third parties. Such data shall be stored within Japan.

Article 6 (Support Services)

  1. The Company shall provide support services as part of the Remota Service, responding to User inquiries regarding usage methods and operations via email or phone during the Company’s business hours.
  2. The Company does not guarantee the suitability of the support services for specific purposes or the resolution of all issues.

Established: September 1, 2021
Revised: February 1, 2023
Revised: February 1, 2025